# Help and Support Help and Support is available 24/7 and at any stage, whether that's creating, launching your campaign or managing a launched campaign. {% embed url="" %} The chat bot icon is available on every page of the platform in the bottom right corner to ask any questions you may have when using the Odore platform. ![](https://downloads.intercomcdn.com/i/o/408457697/a5ffd6a47d78e0ce2099ea59/Screenshot+2021-10-25+at+10.52.55.png) If you need extra help, you can reach out to your assigned account manager for additional support and guidance. Want to speak to a human and forgotten your account managers contact? Email